Shipping Policy

At Industrywala, we are committed to delivering your orders safely, quickly, and reliably. Please read our shipping policy below:

  1. Shipping Coverage
  • We offer shipping services PAN-India as of now.
  1. Shipping Partners
  • All orders are shipped through reputed courier (Delhivery, Amazon, Ekart, Shadowfax etc) and transport services (ACPL, TCI etc.) that provide tracking facilities for your convenience.
  1. Shipping Timelines
  • Products marked with “24hrs Shipping”: Dispatched within 24 hours of order confirmation without compromise.
  • Non-Customized Products: Dispatched within 2–3 working days unless specified.
  • Customized or Non-Standard Products: Shipping timelines vary based on the product. Please contact us to confirm the exact lead time before placing an order.
  1. Shipping Charges
  • Shipping charges are clearly mentioned at checkout.
  • For large quantities or bulk shipments, additional shipping charges may apply. In such cases, our team will contact you directly before processing the order.
  1. Packaging & Responsibility
  • All products are packed with utmost care to ensure safe delivery.
  • While damages during transit are rare, Industrywala takes full responsibility in case of damage or loss during shipping.
  1. Tracking Your Order
  • Once dispatched, you will receive tracking details via email/WhatsApp to monitor your shipment until delivery.